Shipping policy
Standard Delivery:
All orders are processed within 2–3 business days, excluding weekends and holidays. Shipping rates vary by product and are calculated and displayed at checkout.
Orders under 150 lbs are shipped via FedEx Ground. Expected delivery is within 5–7 business days after dispatch.
Orders over 150 lbs (large strength equipment) are shipped via FedEx Freight. These items are shipped within 2–3 business days to a FedEx Freight service center near you. A FedEx representative will contact you to schedule delivery. Total delivery time is typically 10–14 business days.
Premium In-Home Delivery & Assembly:
Premium in-home delivery and setup is available for an additional fee, where available. This service includes delivery to the room of your choice, full unpacking, light assembly, and disposal of all packaging materials. Contact our team for availability and pricing.
Parcel Delivery:
All parcel deliveries require a signature upon receipt.
Installations:
For installation quotes, please contact our sales team. Installations are a two-person service and are scheduled with you in advance. Installation is typically arranged within 7–10 business days of delivery.
Commercial & Business Orders:
For commercial gym or studio orders, please contact our sales team to discuss delivery and installation options.
- Email: commercialsales@echelonfit.com
- Phone: 855-4-GETFIT (855-443-8348)
Delivery Area:
We ship to the continental United States only. We do not ship to Alaska, Hawaii, Puerto Rico, or P.O. Boxes.
Delivery times may increase during peak periods. Please contact us to confirm current lead times if you require expedited delivery.